Frequently asked questions about Moroccan decor and natural cosmetics
In this section we answer the most frequently asked questions about our Moroccan handcrafted decorative products, oriental lighting and natural Moroccan cosmetics .
Our goal is to help you learn more about Moroccan craftsmanship, traditional beauty rituals, and the purchasing process in our online store.
Orders and shipments
How long will it take for my order to arrive?
Orders are usually prepared within 24 business hours. Delivery time in mainland Spain is usually between 24 and 72 hours from the time the order leaves the warehouse.
Do you ship to Europe?
Yes, we ship to Portugal and various other European countries. Delivery time is usually between 3 and 7 business days, depending on the destination country.
Which transport companies do you use?
We work with different companies such as SEUR, GLS, Correos, UPS, InPost or Mondial Relay depending on the destination, order size and product type.
Do you offer free shipping?
Yes. We offer free shipping on orders over €39 in mainland Spain and from €49 in the Balearic Islands and Portugal.
Can I track my order?
Yes, once the order has been shipped you will receive a tracking number so you can check the shipping status.
Moroccan decoration
What characterizes Moroccan decor?
Moroccan decor is characterized by its geometric patterns, handcrafted materials, and warm lighting that creates inviting atmospheres. You can discover a variety of pieces in our collection of handcrafted Moroccan decor .
What types of Moroccan lamps exist?
Moroccan tradition features handcrafted ceiling lamps, lanterns, wall sconces, and table lamps. Explore our collections of Moroccan lighting or handcrafted ceiling lamps .
Do you have table lamps or floor lamps?
Yes, you can discover different models in our collection of Andalusian table and floor lamps .
Do you sell Moroccan wall lights or ceiling lights?
We have different models in our collection of Moroccan wall lights .
What other Moroccan decorative items do you offer?
In addition to lighting, we offer kitchen and dining room items in our Moroccan kitchen decor collection.
Tea room and Moroccan tradition
What is a Moroccan tea room?
Moroccan tea is a cultural tradition based on the ritual of preparing and serving mint green tea in decorative teapots and trays.
What types of Moroccan teapots exist?
You can discover different models in our Moroccan tea collection or explore our teapots for oriental tea .
Do you have trays for serving tea?
Yes, you can discover different models in our collection of Moroccan tea trays .
Natural Moroccan cosmetics
What is natural Moroccan cosmetics?
Moroccan cosmetics are based on natural ingredients traditionally used in hammam rituals. You can discover different products in our collection of natural Moroccan cosmetics .
What is Moroccan black soap?
Moroccan black soap is a traditional product used to exfoliate the skin in the hammam. You can find products like black soap with olive oil or black soap with argan oil .
What is argan oil used for?
Argan oil is known for its nourishing properties for skin and hair. You can discover our organic argan oil .
What is ghassoul?
Ghassoul is a natural clay used to cleanse the skin and hair. You can discover our natural ghassoul clay or ghassoul shampoo .
Do you have hair care products?
Yes, you can explore our Moroccan hair care collection.
And what about skin care?
We also offer products in our Moroccan skincare collection.
Do you have body hygiene products?
You can discover different options in ourMoroccan body hygiene collection.
Quick guide to Moroccan decoration and cosmetics
How to decorate a house in Moroccan style?
To create a Moroccan atmosphere you can combine warm lighting, handcrafted lamps, decorative trays and textiles with geometric patterns.
How do you use Moroccan black soap?
Apply to damp skin, leave on for a few minutes and exfoliate with a kessa glove.
What are the benefits of argan oil?
Argan oil moisturizes the skin, strengthens the hair, and provides natural nourishment.
