Frequently asked questions about Moroccan decor and natural cosmetics

Orders are usually prepared within 24 business hours. Delivery time in mainland Spain is usually between 24 and 72 hours from dispatch from the warehouse.

Yes, we ship to Portugal and different European countries. Delivery time is usually between 3 and 7 business days depending on the destination country.

We work with different companies such as SEUR, GLS, Correos, UPS, InPost or Mondial Relay depending on the destination, order size and type of product.

Yes. We offer free shipping on orders over €19 for collection at a parcel point in mainland Spain and from €49 in the Balearic Islands and Portugal.

Yes, once the order has been shipped, you will receive a tracking number to check the status of the shipment.

If you need to modify or cancel your order, please contact us as soon as possible through our contact form. We will try to manage it before it leaves the warehouse.

Yes, we accept returns within 30 days of receipt of the order. The product must be in perfect, unused condition. Return costs are borne by the customer except in case of error or defective product.

Moroccan decor stands out for its geometric patterns, handmade materials, and warm lighting that creates cozy atmospheres. You can discover different pieces in our collection of handmade Moroccan decor.

In Moroccan tradition, there are handcrafted ceiling lamps, lanterns, wall sconces, and table lamps. You can explore our collections of Moroccan lighting or handcrafted ceiling lamps.

Yes, you can discover different models in our collection of Andalusian table and floor lamps.

We have different models in our collection of Moroccan wall sconces.

In addition to lighting, we offer kitchen and dining elements in our collection of Moroccan kitchen decor.

Yes, all our decor products are handmade pieces crafted by Moroccan artisans using traditional techniques. Each piece is unique and reflects the authenticity of North African craftsmanship.

Yes, you can explore our selection of special gift packs, ideal for any occasion.

The Moroccan tea house is a cultural tradition based on the ritual of preparing and serving green tea with mint in decorative teapots and trays.

You can discover different models in our collection of Moroccan tea house items or explore our teapots for oriental tea.

Yes, you can discover different models in our collection of Moroccan tea trays.

Moroccan cosmetics are based on natural ingredients traditionally used in hammam rituals. You can discover different products in our collection of natural Moroccan cosmetics.

Moroccan black soap is a traditional product used to exfoliate the skin in the hammam. You can discover products such as black soap with olive oil or black soap with argan oil.

Argan oil is known for its nourishing properties for skin and hair. You can discover our 100% natural organic argan oil, ideal for daily use on face, body, and hair.

Yes, our argan oil is 100% pure and of natural origin, without additives or preservatives. It comes directly from Moroccan cooperatives that work with traditional extraction methods.

Ghassoul is a natural clay used to clean skin and hair. You can discover our natural ghassoul clay or ghassoul shampoo.

Most of our cosmetic products are formulated with natural ingredients without harsh chemicals, making them suitable for sensitive skin. However, we recommend reviewing each product description before purchase.

Yes, you can explore our collection of Moroccan natural hair care.

We also offer products in our collection of Moroccan natural skin care.

You can discover different options in our collection of Moroccan natural body hygiene.

To create a Moroccan ambiance, you can combine warm lighting, handcrafted lamps, decorative trays, and textiles with geometric patterns.

It is applied to damp skin, left on for a few minutes, and then exfoliated with a kessa glove.

Argan oil hydrates the skin, strengthens hair, and provides natural nourishment.